Information We Collect
At Thince, we believe in transparent data practices. When you interact with our blockchain development tools and educational platforms, we collect specific types of information to provide you with the best possible learning experience. Here's what we gather and why it matters for your journey in blockchain development.
Personal Information
We collect your name, email address, phone number, and professional background when you register for our learning programs. This helps us tailor the educational content to your experience level and career goals.
Technical Data
Our platform automatically collects IP addresses, browser information, device specifications, and operating system details. This technical data helps us optimize our tools for different development environments.
Learning Analytics
We track your progress through coding exercises, project completions, and interaction with development tools. This data allows us to identify areas where students commonly struggle and improve our curriculum accordingly.
Communication Records
All support conversations, feedback submissions, and educational consultations are recorded to maintain service quality and provide consistent assistance throughout your learning journey.
Information You Provide Directly
- Registration details for blockchain development courses
- Project submissions and coding assignments
- Portfolio information and professional experience
- Feedback and survey responses about our educational content
- Payment information for premium course access
- Communication preferences and notification settings
How We Use Your Data
Your information serves specific purposes that directly benefit your blockchain education experience. We don't use your data for unrelated marketing or sell it to third parties. Everything we do with your information aims to make your learning journey more effective and personalized.
Educational Service Delivery
We use your personal information to provide access to our blockchain development courses, track your progress through smart contracts programming, and deliver personalized feedback on your coding projects. Your learning analytics help us understand which concepts need additional explanation or practice exercises.
Platform Improvement
Technical data and usage patterns inform our platform development decisions. When we see that certain development tools cause issues on specific operating systems, or that students struggle with particular programming concepts, we adjust our curriculum and technical infrastructure accordingly.
- Customizing learning paths based on your programming background
- Sending relevant updates about blockchain technology trends
- Providing technical support for development environment setup
- Analyzing course effectiveness and student success rates
- Maintaining secure access to your project repositories
- Facilitating peer collaboration on blockchain projects
Legal Basis for Processing (India Compliance)
Under Indian data protection regulations, we process your personal data based on legitimate business interests in providing blockchain education, contractual necessity for course delivery, and your explicit consent for marketing communications. You can withdraw consent at any time without affecting your access to educational content.
Information Sharing and Disclosure
We maintain strict control over your personal information and share it only in specific, limited circumstances that directly support your blockchain education. We never sell your data to marketing companies or use it for purposes unrelated to your learning experience.
Educational Partners
Some of our advanced blockchain courses involve collaboration with industry partners and established blockchain companies. When you participate in these programs, we may share relevant portfolio information and project work with potential mentors or industry professionals, but only with your explicit permission for each specific opportunity.
Service Providers
We work with carefully selected service providers to deliver our educational platform. These include cloud hosting services for our development environments, email platforms for course communications, and payment processors for premium course access. All providers are contractually bound to protect your information and use it only for the services they provide to us.
- Cloud infrastructure providers for secure development environment hosting
- Educational technology platforms that power our interactive coding exercises
- Payment processors for secure handling of course enrollment transactions
- Email service providers for delivering course materials and updates
- Analytics services that help us understand platform usage patterns
Legal Requirements
We may disclose your information when required by Indian law, court orders, or government regulations. This might include compliance with IT Act provisions, responding to lawful requests from regulatory authorities, or protecting the rights and safety of our educational community.
Your Privacy Rights
You have comprehensive control over your personal information in our system. These rights are designed to give you meaningful choice about how your data is used in your blockchain education journey. We've made exercising these rights straightforward and responsive to your needs.
How to Exercise Your Rights
To exercise any of these rights, send a detailed request to info@thince.life or contact us at +919359929379. We'll respond within 30 days and may need to verify your identity to protect your account security. Most requests can be processed immediately, though complex data exports may take additional time.
- Access Right: Request a complete copy of all personal data we hold about you, including learning progress, project submissions, and communication history
- Correction Right: Update or correct any inaccurate personal information, portfolio details, or educational background information in your profile
- Deletion Right: Request deletion of your account and associated data, though we may retain some information for legitimate educational record-keeping
- Portability Right: Export your project work, learning progress, and personal data in a machine-readable format for use with other educational platforms
- Objection Right: Opt out of certain data processing activities, particularly marketing communications while maintaining access to educational content
- Restriction Right: Temporarily limit how we process your data while disputes or correction requests are being resolved
Account Management
You can modify many privacy settings directly through your student dashboard. This includes communication preferences, learning analytics sharing, peer collaboration visibility, and portfolio information that may be shared with industry partners during networking events or mentorship opportunities.
Data Security and Protection
Protecting your information is fundamental to our educational mission. We implement comprehensive security measures that reflect the same attention to security principles we teach in our blockchain development courses. Your data receives institutional-grade protection throughout its lifecycle in our systems.
Technical Security Measures
All data transmission uses TLS 1.3 encryption, and we store your information in encrypted databases with regular security audits. Our development environments are isolated from personal data storage, and we employ multi-factor authentication for all administrative access to student information systems.
- End-to-end encryption for all data transmission and storage
- Regular security penetration testing by independent cybersecurity firms
- Automated backup systems with encrypted off-site storage
- Access controls that limit staff access to necessary educational functions only
- Continuous monitoring for unauthorized access attempts or data breaches
- Secure development practices for all platform updates and new features
Incident Response
In the unlikely event of a data security incident, we'll notify affected students within 72 hours and provide detailed information about what happened, what data was involved, and what steps we're taking to prevent future incidents. We maintain comprehensive incident response procedures and work with cybersecurity experts to address any threats quickly.
Data Retention and Deletion
We retain your information only as long as necessary to provide educational services and meet our legitimate business needs. Different types of information have different retention periods based on their purpose and legal requirements in India.
Retention Periods
- Active Student Records: Maintained throughout your enrollment and for 3 years after course completion for certification verification
- Project Submissions: Stored for 5 years to support portfolio development and reference purposes
- Payment Information: Retained for 7 years as required by Indian financial regulations
- Communication Records: Kept for 2 years to maintain service quality and resolve any educational disputes
- Analytics Data: Anonymized after 1 year and used for platform improvement research
- Marketing Preferences: Maintained until you withdraw consent or request deletion
Automatic Deletion
Our systems automatically review and delete data according to these retention schedules. You'll receive notifications before any significant data deletion, giving you the opportunity to export important information like project work or certificates for your personal records.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your learning experience and provide personalized blockchain education. These technologies help us remember your progress, preferences, and provide seamless access to development tools across different sessions.
Essential Cookies
Required for platform functionality including login sessions, course progress saving, and development environment access. These cannot be disabled without affecting core educational features.
Performance Cookies
Help us understand how students interact with our coding exercises and blockchain tools. This data informs platform improvements and curriculum optimization.
Personalization Cookies
Remember your learning preferences, code editor settings, and customized dashboard layouts to provide a consistent development environment experience.
Managing Cookie Preferences
You can control cookie settings through your browser preferences or our platform's privacy dashboard. Disabling certain cookies may limit some personalization features but won't prevent access to core educational content and blockchain development tools.
Privacy Questions & Concerns
Our privacy team is available to address any questions about your data rights, our security practices, or this privacy policy. We're committed to transparent communication about how your information supports your blockchain education journey.
- Email: info@thince.life
- Phone: +919359929379
- Address: Thakurli, Chole Gaon, Dombivli, Maharashtra 421201, India
- Privacy Response Time: Within 30 days
This privacy policy is effective as of January 15, 2025, and may be updated periodically to reflect changes in our educational services or regulatory requirements. We'll notify you of any material changes that affect how we handle your personal information.